Conventus Mission and Vision
Conventus Holdings Corporation was envisioned and created to reduce the number of economic intermediaries involved in the origination, funding and investment in the $125 billion real estate bridge loan market place. True to the Latin origin of the company’s name, “to bring together,” CHC existence and strength is anchored to a business model that removes unnecessary economic intermediates so that it can provide superior pricing and service to its clients. Our competitive edge in executing our mission is assembling, nurturing, and developing a collaborative group of talented individuals. To that end, diversity of experiences, perspectives, skills, and cultures is core to our mission and team.
Position Description
Full-Time, Hourly Performance-Based Bonus
Location: San Francisco, CA
Salary Range: $90k – $105k / annually
Required 4 days per week in the office (Mon-Thu). Please do not apply if this does not align with you.
As the Sr. Associate, Loss Mitigation, you will play a critical role in preserving asset value by collaborating directly with borrowers facing financial hardship. You will assess risk, evaluate borrower circumstances, and develop customized solutions to prevent default and minimize losses. This position requires a strong understanding of private lending practices, investor expectations, and non-traditional loan structures.
Responsibilities
- Develop and implement loss mitigation strategies tailored to private lending portfolios, including bridge loans, DSCR loans, and investor-focused products.
- Engage with borrowers to understand financial challenges and explore viable alternatives to foreclosure.
- Make outbound calls to borrowers to discuss loan performance and transfer to Special Assets Department
- Review and analyze borrower financials, property performance (if applicable), and loan terms to determine appropriate loss mitigation strategies.
- Recommend and implement solutions such as loan extensions, forbearance agreements, repayment plans, deed-in-lieu, or short sales.
- Draft loan extension agreements, forbearance agreements, and other loan-related documents.
- Maintain compliance with internal policies, investor requirements, and applicable state regulations.
- Coordinate with legal counsel, asset managers, and third-party vendors to ensure the timely resolution of delinquent accounts.
- Document all borrower communications and case progress in the servicing platform.
- Update and implement changes to the loan servicing platform, such as extension dates, payment dates, and application of funds.
- Monitor portfolio risk and proactively identify loans that may benefit from early intervention.
- Provide regular updates and reporting to management on workout activity and resolution outcomes.
- Work in conjunction with Loan Servicing Team to ensure loans are transferred seamlessly between the Servicing and Special Assets Departments.
- Adhere to all company policies, procedures, and regulations.
- Uphold Conventus’ commitment to a strong customer relationship culture through customer interactions, delivering quality customer service, and demonstrating superior loan knowledge.
Qualifications
- Strong analytical skills and ability to interpret complex financial documents.
- Excellent communication and negotiation skills with a customer-first mindset.
- Proficiency in loan servicing systems and Microsoft Office Suite.
- Ability to work independently and manage a dynamic caseload.
Education and Experience
- 3+ years of experience in loss mitigation, loan servicing, or asset management, preferably in a private lending or non-QM environment.
- Familiarity with private lending structures, bridge loans, DSCR loans, and investor-driven portfolios.
- Prior loan servicing experience required.
- Loss Mitigation experience preferred but not required.
- Bachelor’s or technical degree preferred but not required.
Desired Characteristics
Mindset and Character
At CHC, we look for future employees who demonstrate and have the mindset and character of our following core values:
- Deliver Extraordinary Client Experience: Demonstrate unwavering responsiveness and dedication to delighting clients at every touchpoint.
- Take Responsibility: Be proactive, know what you are responsible for, act with integrity and follow through to the end.
- Respond with Urgency and Care: Balance speed with quality, ensuring that every response is both timely and impactful.
- Grow Together: Grow together through a culture of intellectual curiosity, collaboration and celebration.
Conventus Benefits
- 19 days PTO annually
- Health Benefits (Health, Vision, Dental)
- Life Insurance Coverage
- Pre-tax commuter fund
- 401k
Department: Special Assets
